1. Information We Collect

When using our services, we may collect the following data:

• Personal information: name, address, email, phone number.
• Payment information: details necessary to process transactions (securely processed by external payment platforms).
• Technical information: IP address, browser type, operating system, pages visited, browsing time, and other analytical data.

2. Use of Information

We use your information to:

• Process orders and payments.
• Send confirmations and notifications related to your purchase.
• Provide customer support.
• Send promotional communications (if you agreed to receive them).
• Improve our website, products, and services.

3. Data Protection

VELOX implements technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. We do not store payment data on our servers.

4. Sharing Information

We do not sell, rent, or share your personal information with third parties, except:

• Service providers who assist in order processing, payments, and logistics (under confidentiality agreements).
• If required by law or in response to valid legal proceedings.

5. Cookies

Our site uses cookies to improve user experience and collect analytical data. You can manage or disable cookies from your browser settings.

6. User Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw your consent for the use of your information at any time.
• Request the portability of your data.

To exercise these rights, email us at: velox.veloxinfo@gmail.com

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, with the last update date.