Welcome to Velox ("we", "our" or "the Company"). By accessing and using our website or making a purchase, you agree to be bound by the following Terms and Conditions. If you do not agree with any of these terms, please do not use our services.
We specialize in selling high-quality gaming mice, designed to provide the best performance in competitive and recreational gaming.
To make a purchase in our store, customers must provide truthful, complete, and up-to-date information. We reserve the right to reject any order for justifiable reasons, such as lack of stock, system errors, or suspicion of fraudulent use.
All prices are expressed in USD and include applicable taxes. Payment is made at the time of confirming the order through the payment methods available on our website.
Returns or claims are only accepted within 24 hours after purchase. After this period, no returns, exchanges, or any type of claims will be accepted, without exception. It is the customer's responsibility to check the product and its operation immediately after receiving it.
To request a valid return within the 24-hour period, the product must:
We reserve the right to reject the return if the product does not meet these conditions.
All our products are reviewed before shipping. We do not offer warranties beyond the mentioned period, except those required by law, if applicable.
We are not responsible for indirect, incidental, or consequential damages arising from the use or misuse of our products.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and will be understood as accepted by continuing to use our services.
For inquiries, you can contact us via email at: velox.veloxinfo@gmail.com